Privacy policy
Privacy Policy
Unless stated otherwise below, providing your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no other statement is made for the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our website without providing any information about yourself.
Each time you access our website, usage data is transmitted by your internet browser to us or to our web host / IT service provider and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. This processing is carried out on the basis of Art. 6(1)(f) GDPR, arising from our predominant legitimate interest in ensuring smooth operation of our website and improving our offering.
Customer Account Orders
Customer Account
When opening a customer account, we collect your personal data to the extent specified there. This data processing serves the purpose of improving your shopping experience and simplifying order processing. This processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal. Your customer account will then be deleted.
Collection, Processing, and Disclosure of Personal Data for Orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your inquiries. Providing the data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. This processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data may be disclosed, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly comply with the statutory requirements. The scope of the data transmission is limited to a minimum.
Contact Newsletter
Collection and Processing When Using the Contact Form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of contacting you. By submitting your message, you consent to the processing of the transmitted data. This processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent.
You may withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal. We use your email address only to handle your inquiry. Your data will then be deleted, unless you have agreed to further processing and use.
Use of the Email Address for Sending Newsletters
Regardless of the performance of the contract, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. This processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Inventory Management
Use of an External Inventory Management System
For order processing, we use an inventory management system as part of a data processing agreement. For this purpose, your personal data collected in connection with your order is transmitted to
Billbee GmbH, Paulinenstrasse 54, 32756 Detmold
.
Payment Service Providers
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again.
We use these cookies for the purpose of making our offering more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you move to a different page and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser be recognized again even after a page change.
This processing is carried out on the basis of Art. 6(1)(f) GDPR, arising from our predominant legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offering.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that in that case you may not be able to use all the functions of this website to their full extent.
At the links below, you can find out how to manage (including disable) cookies in the most common browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Analytics Advertising
The data processing operations described below in this section, in particular the setting of cookies, are carried out on the basis of Art. 6(1)(f) GDPR, arising from our predominant legitimate interest:
- in the needs-based and targeted design of the website, e.g. for analytics and statistics tools
- in addressing website visitors in a targeted manner with interest-based advertising, e.g. for conversion tracking
You have the right, for reasons arising from your particular situation, to object at any time to these processing operations concerning personal data relating to you that are based on Art. 6(1)(f) GDPR.
Use of Google Analytics
We use the web analytics service Google Analytics by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.
If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is accordingly the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with further services related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
Google has certified itself under the US-EU Data Protection Agreement "Privacy Shield" and has thereby committed to complying with European data protection regulations.
You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link [https://tools.google.com/dlpage/gaoptout?hl=de].
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must carry out the opt-out on all systems and devices you use for it to take full effect. If you delete the opt-out cookie, requests will again be transmitted to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information on terms of use and data protection, please see https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.
Use of Facebook Remarketing
We use the "Custom Audiences" remarketing function of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website.
This application serves the purpose of addressing website visitors in a targeted manner with interest-based advertising on the Facebook social network.
For this purpose, the Facebook remarketing tag has been implemented on the website. When you visit the website, this tag establishes a direct connection to the Facebook servers. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the Facebook social network, you will then be shown personalized, interest-based Facebook ads.
Your data may be transmitted to the USA in this process. Facebook has certified itself under the US-EU Data Protection Agreement "Privacy Shield" and has thereby committed to complying with European data protection regulations.
You can disable the "Custom Audiences" remarketing function here.
For more information on the collection and use of data by Facebook, your rights in this regard, and options for protecting your privacy, please see Facebook's privacy notice at https://www.facebook.com/about/privacy/.
Data Subject Rights and Retention Period
Duration of Storage
After the contract has been fully performed, the data will first be stored for the duration of the warranty period, and thereafter, taking into account statutory retention periods, in particular under tax and commercial law, and will then be deleted after expiry of the period, unless you have agreed to further processing and use.
Rights of the Data Subject
Provided the statutory requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right to information, to rectification, to erasure, to restriction of processing, and to data portability.
You also have a right, under Art. 21(1) GDPR, to object to the processing operations that are based on Art. 6(1)(f) GDPR, as well as to the processing for the purposes of direct marketing.
Please contact us if you wish. You can find our contact details in our Legal Notice.
Right to Lodge a Complaint with the Supervisory Authority
Under Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not carried out lawfully.
Right to Object
If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6(1)(f) GDPR, you have the right, for reasons arising from your particular situation, to object to these processing operations at any time with effect for the future.
Following an objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defence of legal claims.
If personal data is processed for the purposes of direct marketing, you may object to this processing at any time by notifying us. Following an objection, we will terminate the processing of the data concerned for the purpose of direct marketing.
last updated: 19 November 2018